Their gondola fell about 10–12 meters (33–39 feet) on Tuesday morning when a tree fell on a support cable. Due to the steep incline beneath the gondola and the difficulty of access for rescue personnel, the rescue effort was deemed exceptionally challenging. There were two more casualties. The Acherkogelbahn cable car line did not appear to have any technical issues, according to police, and there was no indication of any human error. “The rescue chain performed flawlessly, despite the gondola colliding in an extremely stony location. The topography made it extremely difficult for the helicopters to reach the scene, even though the rescuers arrived right away, according to Michaela Burger from the cable car company, who spoke to ORF, the state television in Austria.