When Anthony Bosman, a professor at Michigan’s Andrews University, attempted to board his trip to Florida, he discovered he was unable to download a mobile boarding ticket on his smartphone.
Upon physically checking in at the airport, he was astounded to see an airline employee go through a paper list for his name before manually writing up his boarding card.
He remembers, “It felt like a blast from the past.” “I recall the ticket seller saying that her hand was tired from writing so many of these.
That day, numerous other travelers—many of whom were from India—reported experiencing the same experience.
Online shops, banks, telecom companies, and health services were also impacted by the CrowdStrike flaw.
In front of a US congressional committee last week, a senior official at the company expressed his “deepest regret” for the turmoil he had caused.
Some organizations were forced to abandon their computer-based procedures and revert to the manual method for a brief while in July.
