The company claims that because the UK’s 2G network is being turned off, the app, which enables remote management of features like heating, is ceasing to operate.
Customers, however, have reacted angrily, telling the news that they did not anticipate its withdrawal.
Experts predict that as the market expands, more electric vehicles will be impacted by this problem.
The app is being removed from around 3,000 Nissan Leaf and e-NV200 vehicles manufactured before to 2016.
Drivers who are impacted have expressed their dissatisfaction to the news , partly due to the fact that 2G service will not be phased out by mobile network operators until the end of the decade.
Max Siegieda, a Manchester resident who bought a 2013 Nissan Leaf, stated, “I was very surprised.”
“I would have anticipated that arrangements for substitutes would take at least six months, a year, or so. This is a crucial component of the vehicle that will be removed.