On May 21, a Boeing 777 operated by Singapore Airlines encountered severe turbulence that caused the aircraft to descend 54 meters in just four seconds, resulting in one man’s death and numerous injuries.
More than 100 passengers and personnel needed hospital treatment; some were in for urgent “spinal operations.” People spoke of “launching into the ceiling.”
The airline described the compensation offers it was offering to customers on the aircraft in a social media post on Tuesday.
The “traumatic experience” was apologized for once more, and they added that passengers who had minor injuries had been offered $10,000 (£7,800).
People who had “serious injuries, requiring long-term medical care” had been given the opportunity to get a $25,000 (£19,600) “advance payment”.
The business stated that these amounts were a portion of “the final compensation that these passengers will receive.”.
They further stated: “For those who sustained more serious injuries from the incident, we have invited them to discuss a compensation offer to meet each of their specific circumstances when they feel well and ready to do so.”
Following the event, the airline gave each passenger approximately £500, paid for their medical bills, and arranged for family members and loved ones to go to Bangkok, where the plane made an emergency landing.
