As it revealed the results of its investigation into the October 2023 incident—in which one of its vehicles dragged a pedestrian who had been thrown into its path—Cruise acknowledged the investigation.
California took away Cruise’s license.
Cruise claimed that its response to the incident was “woefully short” and that it had also removed its cars from the road in other locations.
“We are profoundly remorseful both for the injuries to the pedestrian, as well as for breaching the trust of our regulators, the media, and the public,” the business stated.
An outside law firm was hired by GM to conduct a report, and it revealed that the firm failed to give regulators a complete picture immediately following the accident and failed to notify the media as new information became available.
It ascribed these lapses to “a failure of leadership within Cruise, inadequate and uncoordinated internal processes, mistakes in judgment, a “us versus them” mentality with government officials, and a fundamental misunderstanding of regulatory requirements and expectations”.
According to the report, there is currently no proof that any member of the Cruise leadership or staff planned to mislead or deceive regulators during their briefing on the accident on October 3, 2023.
It claimed that technical difficulties had made it impossible to watch the entire clip of the collision, in which the vehicle dragged the pedestrian for roughly twenty feet. However, the report stated that staff did not orally offer an explanation to make up for that oversight.
Employees neglected to update their accounts and did not know about the pullover manoeuvre when they responded to press inquiries.
One of the first businesses to launch a commercial robotaxi service was Cruise, which is primarily owned by General Motors. In August, regulators approved Cruise to begin charging for rides in San Francisco, despite opposition from activists, law enforcement, and other officials.
