Southwest Airlines is confronted with an historic $140 million fine imposed by the federal government due to a 10-day-long holiday service disruption last year that left more than 2 million travelers stranded. The Department of Transportation’s recent announcement of this substantial civil penalty, marking its largest-ever, comes roughly a year after Southwest’s operational issues led to the cancellation of nearly 17,000 flights, affecting nearly half of the airline’s holiday flight schedule. The fine is a consequence of numerous violations of consumer protection laws, encompassing shortcomings in passenger communication, inadequate customer service, and delays in promptly refunding passengers in the aftermath of the operational failures.
Southwest hit by record $140 million fine for holiday service meltdown in 2022
Brain Co., a Japanese company, originally developed AI to differentiate baked goods at bakery checkouts. Now, it says this tech is being used to detect cancer cells with up to 99% accuracy.
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