There were several-hour delays on many British Airways (BA) flights, and passengers arriving at the west London airport had to wait a long time to pick up their bags.
Due to a “temporary technical fault,” BA’s baggage system at the airport was affected. The company apologized for the inconvenience.
However, some travelers vented their irritation on social media about the delays; one passenger who arrived at Heathrow referred to the state of affairs as a “shambles”.
BA announced that it has dispatched “additional colleagues” in an effort to reconnect passengers with their bags.
Many British Airways (BA) aircraft experienced delays of several hours, and travelers arriving at the airport in west London had to wait a considerable amount of time to pick up their bags.
The airport’s luggage system experienced a “temporary technical fault” for which BA issued an apology for the inconvenience.
Still, some travelers took to social media to express their frustration at the delays; one passenger who arrived at Heathrow described the situation as a “shambles”.
British Airways said that it has sent out “additional colleagues” to help passengers reunite with their luggage.
