Microsoft says it is addressing “connectivity problems” in response to disruptions reported by users globally on Thursday.
Teams, Outlook, and Microsoft’s AI program Copilot were among the services impacted.
The internet behemoth claimed that a “elevated load” on a portion of its system was probably causing connectivity issues.
Microsoft stated that users “in any region” could be impacted by the connectivity issues, despite the fact that the problem was first reported in the US.
The monitoring website Downdetector revealed an increase in UK customers reporting problems with Microsoft programs at approximately 18:30 GMT on Thursday nite.
Microsoft Outlook Faces Widespread Global Outage
At 18:15 GMT, the monitoring site said that there had been over 131,000 reports of Microsoft Outlook issues in the United States.According to a statement from Microsoft, “We discovered that the increased load isn’t caused by an increase in traffic, but rather by a number of servers being unexpectedly unavailable; straining the remaining infrastructure.”
Microsoft stated that it was “testing a configuration” to address the issue that was “causing servers to fail automated health checks and become unavailable” in a subsequent update released at 19:50 GMT.
