The integration of artificial intelligence into WhatsApp Business accounts is a fascinating new feature that the company is introducing to its business app customers.
WABetaInfo claims that the new feature of the Meta-owned instant messaging service enables companies to use AI to handle consumer messages, especially when their human workers might not be present.
Only beta testers can access the new feature in the most recent WhatsApp beta for Android 2.24.26.16 version, which is accessible on the Google Play Store. The feature will be released in a later update.
Customers are alerted in the chat window anytime they send a message to the business when a firm chooses to use this AI-powered service, ensuring openness and building customer trust.
