Following reports that hackers stole the personal information of over half a billion users, Australia’s Department of Home Affairs said it is collaborating with Ticketmaster.
According to reports, the hacker group ShinyHunters is requesting a ransom payment of $500,000 (£400,000) in order to stop the material from being sold to third parties.
Australia declared that it was “working with Ticketmaster to understand the incident” and that it was aware of a breach.
One of the biggest online ticket sales platforms in the world, the American website Ticketmaster, has not yet confirmed if there has been a security compromise.
According to reports, 560 million Ticketmaster customers worldwide may have had their names, addresses, phone numbers, and partial payment information compromised by a group of hackers.
A spokesman for the US embassy said that the FBI had extended help to Australian authorities.
A number of high-profile data breaches that cost the affected firms millions of dollars in losses have been connected to ShinyHunters.
Nearly 200,000 Pizza Hut customers in Australia had their data compromised in September of last year.
This most recent purported theft occurs concurrently with the reopening of BreachForums, a dark web marketplace where other hackers trade stolen content and credentials to commit hacks.
Tech media reports that although the FBI cracked down on the domain in March 2023 and arrested its administrator, Conor Brian Fitzpatrick, it has since returned.
In order to draw attention from other hackers, forum users frequently exaggerate the scope of their hacking.