Following a cyberattack that affected its third-party customer support systems, Qantas is reaching out to its customers.
The Australian airline discovered “unusual activity” on June 30 on a platform that houses six million people’s data, including names, phone numbers, email addresses, birth dates, and frequent flyer numbers, and is utilized by its contact center.
Qantas said in a statement that it took “immediate steps and contained the system” after discovering the problem.
Although the company is currently looking into the entire scope of the hack, it says it anticipates a “significant” percentage of data to have been stolen.