The telecommunications regulator in Pakistan has minimized the persistent problems that the nation’s cellular subscribers are having with WhatsApp, referring to it as a potential “technical glitch.”
On July 20, a number of users in Pakistan started to complain about having trouble utilizing their mobile networks to transmit and receive media files—like voice notes, pictures, and videos—on the well-known messaging service.
Some users reported that WhatsApp was displaying the warning “Couldn’t download document,” while others complained that media files were either taking too long to download or not downloading at all. Give it another go. If the issue persists, consider establishing a Wi-Fi connection.
A 2024 World Population Review estimate states that Pakistan has 52.3 million WhatsApp users.For many people, the disruptions are still happening. WhatsApp outages in Pakistan have been reported to Downdetector, a global network that tracks issues with websites and online apps, repeatedly during the past day.